Effective Date: 05-09-2025
Brand Name: ERPURL
ERPURL (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal and business data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our ERP solutions, whether cloud-based, self-hosted, or through our mobile applications.
1. Information We Collect
We may collect personal information that you voluntarily provide when registering, purchasing, or using our services:
- Name, email address, and phone number
- Company information and billing details
- User credentials for account access
b. Usage Data
When you access ERPURL platforms or mobile apps, we automatically collect:
- Device information (model, OS, browser type)
- IP address and geolocation (if enabled)
- Log data, including login times, errors, and usage patterns
c. Business & Operational Data
When using ERPURL for ERP operations, we process the data you input, such as:
- Customer and supplier records
- Inventory and financial data
- Employee and HR information
- Project, sales, and workflow details
2. How We Use Your Information
We process collected data to:
- Provide, operate, and improve our ERP solutions
- Enable mobile app synchronization with your ERP server
- Ensure secure authentication and user management
- Send service-related updates, notifications, or alerts
- Enhance platform performance and customer experience
- Comply with legal and regulatory obligations
3. Cloud vs. Self-Hosted Deployments
- Cloud Users: All data is stored on secure ERPURL-managed servers with encryption in transit and at rest.
- Self-Hosted Users: Your organization controls where and how data is stored. ERPURL does not access or share your self-hosted data unless explicitly authorized for support purposes.
4. Mobile Applications
When using ERPURL mobile apps (iOS & Android):
- The app connects securely to your selected ERP server (cloud or self-hosted).
- Mobile-specific permissions (e.g., camera, storage, contacts) are only requested when essential to app functionality.
- No personal or business data is shared with third parties without your explicit consent.
5. Data Sharing & Third Parties
We do not sell, rent, or trade your personal or business data.
We may share limited data only when:
- Required by law or legal processes
- Necessary for trusted third-party services (e.g., cloud hosting, payment processing), under strict confidentiality agreements
6. Data Security
We apply industry-standard security measures to protect your data:
- SSL/TLS encryption for data in transit
- AES-256 encryption for cloud-stored data
- Role-based access control and two-factor authentication
- Regular security audits and monitoring
7. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Export your business data upon request
- Restrict or object to data processing where legally applicable
8. Children’s Privacy
Our services are not directed toward individuals under 16, and we do not knowingly collect data from children.
9. Policy Updates
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Updates will be announced through our website and/or email notifications.
10. Contact Us
For questions, concerns, or privacy-related requests:
ERPURL – Privacy Team
📧 Email: [info@erpurl.com]
🌐 Website: [https://erpurl.com]